Investors FAQ’s

1. Regulatory

• Who can become a CrowdX client?

  Any individual above the age of 18 or operational legal entity based in the European Economic Area (EEA).

• Who is CrowdX?

  CrowdX is licensed under the European Crowdfunding Service Providers (ECSP) regulation and is a registered trademark of Eurivex Ltd. Eurivex Ltd is an EU Investment Firm authorized and regulated since 2010 by the Cyprus Securities and Exchange Commission (CySEC) under license number 114/10 for the provision of investment services. Eurivex is also licensed by the Cysec as an ECSP (license number CSP 2/24). The company’s headquarters are located in Nicosia, Cyprus. Eurivex provides crowdfunding, investment and ancillary services to residents of the European Economic Area (EEA) and several other jurisdictions. Link to license on CySEC website: https://www.cysec.gov.cy/en-GB/entities/CROWDFUNDING-SERVICE-PROVIDERS-(CSP)/%CE%9C%CE%97%CE%A4%CE%A1%CE%A9%CE%9F-%CE%A0%CE%A5%CE%A3%CE%A7/96214/

• Is CrowdX licensed to operate in EU member states?

  CySEC, as the regulator of Eurivex who is the owner of crowdX, has notified all EU member states of the intention of crowdX to passport its services across theEEA. The license of crowdX is granted under Regulation (EU) 2020/1503 of the European Parliament.

2. Security Of Investment

• Who is responsible for the investment decision?

  You as the investor are responsible for deciding the amount and the deal in which to invest. CrowdX does not offer any investment advice.

• Are the investments secure?

  You are investing directly in that Company and not through Eurivex or CrowdX. Unless otherwise stated, no investment is secure or guaranteed, and no amount is covered by an investment guarantee scheme. Please read the risk warnings on our website and in the Key Investor Information Sheet (KIIS) prepared by the Issuer before you invest.

• What is the risk of default by the Issuer?

  The risk of default by the Issuer is clearly explained in the KIIS which you must read and confirm that you fully understand before making the decision to invest.

• What happens if the issuer does not pay the interest on bonds?

  If the Issuer is not in a position to pay the coupon or interest on the bonds that it issued, then this means the Issuer will be in default and investors can commence the procedures to take legal action against the Issuer to safeguard their interests.

• What happens if the issuer does not pay the promised dividends?

  If the Issuer is not in a position to pay the promised return or dividends as stated in the KIIS, then this means that either the financial position of the Issuer has deteriorated raising the risk of default or the owners of the Issuer have decided not to honour the terms of issue. In both cases, investors should commence the procedures to take legal action against the Issuer to safeguard their interests.

• What is the responsibility of CrowdX/Eurivex?

  Any investment made on CrowdX is not secured or guaranteed. CrwodX is the platform through which the investment is made and is not responsible for your decisions or of the decisions of the Issuers. Our responsibility is to review the KIIS and confirm that to the best of our knowledge the Issuer is stating the facts as correctly as possible, at the time of investment. We are not responsible for the risk of default of the Issuer.

• Is my investment protected?

  There is no investor protection fund when investing in crowdfunding projects. Your investment made under the Regulation (EU) 2020/1503 of the European Parliament and of the Council is not protected by the deposit guarantee schemes established under Directive 2014/49/EU (Deposit Guarantee Schemes Directive). Your investment is also not protected by the investor compensation schemes established under Directive 97/9/EC (Investor Compensation Schemes Directive).

3. Decision making

• Does CrowdX or Eurivex offer investment advice?

  CrowdX or Eurivex do not offer investment advice and we never intervene in your investment decisions. You hold the sole responsibility of your investment decisions. Please read the Key Investor Information Sheet (KIIS) of every deal before investing.
  
  The decision of how much to invest and in which product is up to you.

• Is the investment process simple?

  Absolutely, we have made all efforts to make your investment journey with crowdX as simple as possible. In order to invest, you need to be approved as a client of crowdX, and then transfer funds from your bank account to our Bank account. After this, you are ready to make your investments. Make sure that the investment opportunity meets your expectations and is in line with your risk profile. The appropriateness of your experience and knowledge have not necessarily been correctly assessed before you were approved as a client. After you carefully read and understand the KIIS, then you may proceed to invest based on the availability of funds in your account.

• What do you mean that the investment meets my risk profile?

  Your risk profile is the degree of how much you can sustain losses if things don’t go as planned – the Issuer misses its promised targets, or if the Issuer is late to pay the coupon on the bonds, or fails to declare a dividend. You should consider the level of risk you are able and willing to sustain. We will assist you with this during the account opening process, where you will be asked to take a simple Simulation of Your Ability to Bear Loss exercise.

• What do you mean “Capital at risk”?

  As in every investment, there is always a risk that you may lose all or some of your money, which means you must only invest amounts that you can afford to lose. It is recommended that you do invest more than 10% of your net wealth in such projects or invest with money that you cannot afford to lose.

4. Account Management

• How do I open an account?

  You need to complete the account opening form, answer a short questionnaire and upload a copy of your valid passport (or Identity Card for Cypriots) and proof of address such as copy of your most recent utility bill (not later than 3 months old). Once your account opening documents have been approved by CrowdX, you will receive your login details by email to be able to access your account.

• When can I send money?

  Once your account application is approved, we will send you an email notification on how you may transfer money to our Bank Account, which is segregated from Eurivex money. It will be held there until you decide to invest.

• Can I allocate money to multiple bonds/shares?

  Yes, you may diversify and spread your risk by allocating a percentage of your funds available for investment to one or more Projects.

• Is there an Inactivity charge?

  No, there are no inactivity fees.

• What are the charges?

  There is no account opening fee. No brokerage fees apply to trades made by retail investors (individuals). There are also no custody fees or exit fees. In fact there are no hidden fees or charges.